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Here’s a clear, comprehensive Privacy Policy template for Localight.in, the marketplace founded by Arthotthana Parishat NGO to empower local MSMEs, small producers, women entrepreneurs, and service providers. This policy outlines how user information is collected, used, and protected. Please consult your legal advisor before publishing.
Privacy Policy – Localight.in
Effective Date: August 15, 2025
1. Introduction
Localight.in (“Platform”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our marketplace, managed by Arthotthana Parishat.
2. Information We Collect
We may collect the following information:
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Personal Information: Name, address, phone number, email, government-issued ID (for Seller registration), business details, gender, and other information you provide during account creation or transactions.
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Payment Information: Payment method details, billing address, and transaction history. Payment processing is handled via secure third-party gateways.
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Usage Data: Pages visited, products viewed, IP address, device type, browser information, and cookies.
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Communications: Any feedback, queries, or support requests sent to us.
3. How We Use Your Information
We use your information to:
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Register and manage user and seller accounts
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Process orders, payments, and deliveries
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Communicate with users and sellers regarding updates, orders, and support
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Improve platform functionality, user experience, and product offerings
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Comply with legal obligations and prevent fraud
4. Information Sharing & Disclosure
We do not sell your personal information to third parties.
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Data is shared only as needed to fulfill orders (e.g., with sellers, payment processors, logistics providers).
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We may disclose your information to law enforcement, government agencies, or courts when required by law.
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Aggregate or anonymized data may be used for analytics and reporting.
5. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Secure socket layer (SSL) technology and access restrictions help keep your personal information safe.
6. Cookies & Tracking
Localight.in uses cookies and similar tracking technologies to enhance user experience and track platform usage. Users may manage cookie preferences in their browser settings.
7. Your Rights
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You may view, update, or delete your personal information by logging into your account or contacting support.
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You may opt out of non-essential communications at any time.
8. Children’s Privacy
This Platform is intended for users aged 18 and above. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on Localight.in, and significant updates will be communicated by email or platform notice.
10. Contact Us
For questions, requests, or privacy complaints, please contact: 9606894444
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Suggested text: Visitor comments may be checked through an automated spam detection service.
